Support
Answers to common questions first. If yours is not here, email us.
Choose an app for its help page
Purchases and devices
I changed phones or deleted the app. How do I get it back?
Open the App Store, tap your profile picture, then Purchased. Apps you bought with your Apple ID can be downloaded again at no cost.
How do I ask for a refund?
Purchases and refunds are handled by Apple. Go to reportaproblem.apple.com, sign in with your Apple ID and choose the app. reportaproblem.apple.com
What should I include when I write to support?
Your device model, iOS version (Settings → General → About), the app version and the steps that lead to the problem. A screenshot or screen recording helps a lot.
Contact support
Email is the fastest way to reach us. We read every message and answer in English or Turkish.
info@rahmankutlu.com