Rahman Kutlu Apps
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QRStudio

Support

Answers to common questions first. If yours is not here, email us.

About this app

Will my QR codes stop working one day?

No. The content is written into the code itself, with no redirect service in between, so it works as long as the link or data inside it is valid.

Which format should I use for print?

Use SVG. It is a vector file and stays sharp at any size. PNG is best for screens, messages and social media.

My code with a logo does not scan. What can I do?

Raise the error correction level, make the logo smaller and keep strong contrast between the code and the background.

Purchases and devices

I changed phones or deleted the app. How do I get it back?

Open the App Store, tap your profile picture, then Purchased. Apps you bought with your Apple ID can be downloaded again at no cost.

How do I ask for a refund?

Purchases and refunds are handled by Apple. Go to reportaproblem.apple.com, sign in with your Apple ID and choose the app. reportaproblem.apple.com

What should I include when I write to support?

Your device model, iOS version (Settings → General → About), the app version and the steps that lead to the problem. A screenshot or screen recording helps a lot.

Contact support

Email is the fastest way to reach us. We read every message and answer in English or Turkish.

info@rahmankutlu.com