Flow
Support
Answers to common questions first. If yours is not here, email us.
About this app
Is my financial data sent anywhere?
No. It stays on your device, and in your private iCloud if you have iCloud turned on for Flow. We have no copy of it.
What does Weekend Mode do?
You set a spending limit for the weekend and follow it from the Lock Screen with a Live Activity until Monday.
Can Flow read my bank account?
No. Flow has no bank connection. You add accounts and amounts by hand, which is also why your data never needs to leave the device.
Purchases and devices
I changed phones or deleted the app. How do I get it back?
Open the App Store, tap your profile picture, then Purchased. Apps you bought with your Apple ID can be downloaded again at no cost.
How do I ask for a refund?
Purchases and refunds are handled by Apple. Go to reportaproblem.apple.com, sign in with your Apple ID and choose the app. reportaproblem.apple.com
What should I include when I write to support?
Your device model, iOS version (Settings → General → About), the app version and the steps that lead to the problem. A screenshot or screen recording helps a lot.
Contact support
Email is the fastest way to reach us. We read every message and answer in English or Turkish.
info@rahmankutlu.com