MaaşPro
Support
Answers to common questions first. If yours is not here, email us.
About this app
Are the results official payroll figures?
No. They are for information. Official payroll can differ because of incentives, private pension contributions, bonuses and special cases.
Why does my net salary change during the year?
Income tax is cumulative. As your yearly earnings pass each bracket, a higher rate applies, so the net usually falls later in the year. The 12-month chart shows this.
What happens when the rates change?
The rates are updated with an app update. Keep automatic updates on to get them as soon as they are published.
Purchases and devices
I changed phones or deleted the app. How do I get it back?
Open the App Store, tap your profile picture, then Purchased. Apps you bought with your Apple ID can be downloaded again at no cost.
How do I ask for a refund?
Purchases and refunds are handled by Apple. Go to reportaproblem.apple.com, sign in with your Apple ID and choose the app. reportaproblem.apple.com
What should I include when I write to support?
Your device model, iOS version (Settings → General → About), the app version and the steps that lead to the problem. A screenshot or screen recording helps a lot.
Contact support
Email is the fastest way to reach us. We read every message and answer in English or Turkish.
info@rahmankutlu.com